select two principles of ethical communication explain why you feel they are important

(c) The communication channels should be straight forward and short, to minimize delays and distortion of information. An advance communication carries with it the danger of ‘forgetting’, on the part of the recipient, while a delayed communication loses its purpose and charm, and becomes meaningless, when the right time for action on it has expired. This naturally will depend on the purpose of communication and the type of receiver(s). 2. Provision for Interaction and Participation in Oral Communication: In verbal communication, care should be taken to see that it does not become a monologue by the com­municator. Well defined authority structure results in effective communication. It can be extended to verbal communication, as well as the content we post on social media. Clarify ideas before attempting to communicate. It helps him to find out the correct time when the message is to be communicated. Such early notification may also result in high employee turnover and low morale in the period immediately preceding the factory closure, though. Seeing a cute little baby relishing a particular biscuit, the watcher may relate it to his own child and go and buy that same biscuit, for­getting that his own baby prefers a different biscuit. No single employee should be burdened with the work of communication. 2. It is necessary to seek the participation of others in planning a communication. Follow-up action is necessary to find out whether the receiver has understood the message correctly. Have A Goal. However, in day-to-day work, it is not always possible to sense the receiver’s state of mind; even so, the sender should ensure that he uses polite words to evoke favourable response to his communication. For example, the sender may raise his hand to convey the message of ‘stop the work’. Communication should, therefore, satisfy the needs of the receivers. It is essential for the sender of the message that he should know about the success of the message. Communication is a means to an end and not an end in itself. Hence, the communication should aim at strengthening the business concern through the co-operation of the organisational personnel. 10. In this context, a few rules or guidelines for effective communication are outline below. (a) The sender should be clear in his mind as to the intent, content and context of communication on each occasion. In all types of communication, the communicator must keep in view the following principles in order to have an effective communication: 1. Principle # 10. A person’s state of mind or mood should not overpower his communication with others. For example, a hotel manager is questioned about the types of rooms. Copyright 10. Listening is one of the most important tasks of the sender. The obvious benefit of such a move will be that all those who are invited while making plans for communication and taken into confidence will contribute to the success of the communication system. These experts possess the power of information and can make people perform activities related to their areas more effectively than others. The feedback (or reaction or response) of the recipient to the message, must be as easily transferable to the sender, as the original communicable made by the sender. The goal is to understand the speaker’s (sender’s) feelings, needs and wants in order to help him solve a problem. Image Guidelines 4. Examine the purposes of communication. There should be a feedback information from the recipient to know whether he has understood the message in the same sense in which the sender has meant it. In order to be effective and meaningful, the managerial function of communication must be guided by the following principles: Communication must be such, as transmits understanding of the communication message to the recipient; as per the intentions of the sender. (j) There is a clear need for supplementing formal communication channel with informal channels. Consistency of message – All messages must be consistent with the objectives, policies and rules of the organization. Formal communication is generally used for transmitting messages and other information. Politeness and courtesy are important contributors to effective communication. Senior management may informally convey certain decisions to the employees for getting their feedback. A letter from superior to subordinate will exude authority—’Do this, do not do that’ type. Incomplete and inadequate informa­tion delays actions and destroys understanding and relations. Already a member? Fast and automatic system of information flow should be built into the organisational structure, without affecting the accuracy of messages. The suggestions of all the persons concerned should be invited while making plans for communication. ii. ii. Today, almost every manufacturer of toothpaste claims his product to be the best in the market, this leaves the consumer, particularly the gullible among them, utterly confused about which toothpaste to choose from among the several ‘bests’. Communicators should maintain complete control over their actions, behaviour and gestures and not distort the message. vi. Though that is not an ethical analogy it does speak to the importance of doing good for others. If case studies of real life happenings are narrated, the lis­teners/readers will be better able to understand the points made. 4. 6. The gestures of the sender should correspond with the message he sends. Communication should be able to introduce all the employees in the enterprise with its objectives so that all the employees move unitedly towards the goal. Simple language means using ‘familiar words’ while transmitting the information. The communication […] I will put this into perspective with some examples as requested.

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